Frequently Asked Questions

How to subscribe to the newsletter?

Want to be informed about promotions and new products? Simply sign up at the bottom of this page by entering your email.

How to place an order?

To place an order on my site, here are the steps to follow:

  1. Browse the collections and select the items you wish to purchase
  2. Choose size and color, then add to your cart
  3. Once you have completed your shopping, click on the shopping cart and follow the instructions to finalize your order.

How to add a promo code?

To add a promotional code, here are the steps to follow:

  1. Once you have completed your selection of items, click on the shopping cart icon to access them
  2. Click on “Proceed to payment”
  3. Below the selected items you will see a field dedicated to the promotional code
  4. Enter your code in this field
  5. Click the "Validate" button next to the field for the discount to be applied
  6. Please make sure the discount has been applied correctly before proceeding to payment.

If you have any problems, please make sure the code is valid and complies with the terms of use.

What are the delivery times and costs?

To view my delivery terms, please click here .

How does withdrawal work in St-Hilaire du Harcouët?

Are you in the Saint-Hilaire-du-Harcouët area and want to take advantage of free delivery with no minimum purchase? Here's how to do it:

  1. At the delivery stage, click on "Ship to address" then on "Pick up by appointment in Saint-Hilaire-du-Harcouet (50600)"
  2. Proceed to payment of your order
  3. Then contact me by email to arrange an appointment together to collect your order!

CUSTOMER SERVICE email: info@adayna.fr or adaynacontact@gmail.com

What are the payment methods?

I accept payments by credit card (Visa, MasterCard, American Express, Bank Cards), ShopPay, ApplePay and Paypal.

How to modify or cancel an order?

If you wish to change or cancel your order, please contact me as soon as possible. If your order has not yet been shipped, I will do my best to accommodate your request.

CUSTOMER SERVICE email: info@adayna.fr or adaynacontact@gmail.com

How do I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier's website.

How to make a return?

To view my return conditions, please click here .

How to contact customer service?

For any questions or assistance, you can contact me by email or directly with this link .

CUSTOMER SERVICE email: info@adayna.fr or adaynacontact@gmail.com