Returns and Refunds

At ADAYNA, your satisfaction is my priority. If you are not completely satisfied with your purchase, you have the possibility to return your order under the following conditions:

- Return conditions:

- You have 14 days from receipt of your order to make a return.

- Return costs are the responsibility of the customer (Prefer shipments with tracking; I am not responsible for the loss or theft of your returns).

- Returned items must be in their original, unused condition with all original tags and packaging intact.

- Sale or promotional items cannot be returned.

- Jewelry, bags and accessories cannot be returned (except shoes).

-To get a refund, all clauses must be respected or you will be forced to pay the shipping costs again so that I can return the unsuitable package to you.

- Return procedure:

1. Return form:

To make a return, please complete the return form by clicking here . (Don't forget the order number).


2. Preparation of the return package:

After completing the form, carefully pack the items you wish to return in a tightly sealed package (original packaging preferred) and include the duly completed return form.


3. Sending the return package:

Drop off your package at your post office or a relay point at the address indicated on the form. The return costs are your responsibility.

- Refund :

- Once your return is received and inspected, I will send you an email to notify you of the approval or rejection of your refund.

- If the refund is approved, then it will be processed and a credit will automatically be applied to your original method of payment, within 5 to 10 business days.

If you have any additional questions regarding my returns and refund policies, please feel free to contact me by clicking here .